{"type":"doc","content":[{"type":"rule"},{"type":"mediaSingle","attrs":{"layout":"center","width":440,"widthType":"pixel"},"content":[{"type":"media","attrs":{"width":440,"type":"external","url":"https://skysync-documentation.s3.us-east-2.amazonaws.com/Logos/Dryv+Logo.png","height":127}}]},{"type":"rule"},{"type":"paragraph","content":[{"text":"On This Page","type":"text","marks":[{"type":"strong"}]}]},{"type":"extension","attrs":{"layout":"default","extensionType":"com.atlassian.confluence.macro.core","extensionKey":"toc","parameters":{"macroParams":{},"macroMetadata":{"macroId":{"value":"e4817571-acea-4a5d-8014-56bc5b52b7f5"},"schemaVersion":{"value":"1"},"title":"Table of Contents"}},"localId":"6d43f76c-0dc9-478c-84d4-002974c0b631"}},{"type":"heading","attrs":{"level":1},"content":[{"text":"Overview","type":"text"}]},{"type":"paragraph","content":[{"text":"The Box connector in DryvIQ allows you to analyze, migrate, copy, and synchronize files to your Box account from cloud storage repositories and on-premise network file shares. The first step is to create the Box connection by providing the connection information required for DryvIQ to connect to the server. The connector can be created using a standard Box account or a Box Service Account. Service Accounts have additional advantages such as improved rate limits or optimizations for migrations that should be considered when defining a project. ","type":"text"}]},{"type":"paragraph","content":[{"text":"For more information on how to create a service account, please refer to the ","type":"text"},{"text":"Box Service Accounts | How to Create","type":"text","marks":[{"type":"link","attrs":{"href":"http://skysync.atlassian.net/wiki/spaces/S4D/pages/647758672/Box+Service+Accounts+%7C+How+to+Create"}}]},{"text":" page.","type":"text"}]},{"type":"paragraph","content":[{"text":"For more information on creating a standard Box connection, please refer to the ","type":"text"},{"text":"Box","type":"text","marks":[{"type":"link","attrs":{"href":"http://skysync.atlassian.net/wiki/spaces/S4D/pages/603357325/Box"}}]},{"text":" connector page.","type":"text"}]},{"type":"panel","attrs":{"panelType":"warning"},"content":[{"type":"paragraph","content":[{"text":"Even though simulation mode doesn’t move data, Box will identify activity on accounts during simulation mode. Therefore, your Box administrator should turn off Box security notifications when Box is the source connector on copy jobs or when Box is used in sync jobs. This prevents users from getting security notifications about activity on their accounts.","type":"text"}]}]},{"type":"paragraph","content":[{"type":"hardBreak"},{"text":"Create Connection | DryvIQ Application User-Interface","type":"text"}]},{"type":"orderedList","attrs":{"order":1},"content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Select ","type":"text"},{"text":"Connections","type":"text","marks":[{"type":"strong"}]},{"text":" > ","type":"text"},{"text":"Add connection","type":"text","marks":[{"type":"strong"}]},{"text":".","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Select ","type":"text"},{"text":"Box (Service Accounts) ","type":"text","marks":[{"type":"strong"}]},{"text":"as the platform on the Add connection modal.","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Enter the connection information. Reference the table below for details about each field.","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Test the connection to ensure DryvIQ can connect using the information entered.","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Select ","type":"text"},{"text":"Done","type":"text","marks":[{"type":"strong"}]},{"text":".","type":"text"}]}]}]},{"type":"paragraph"},{"type":"paragraph","content":[{"text":"Add Connection Modal - Box (Service Accounts)","type":"text","marks":[{"type":"textColor","attrs":{"color":"#97a0af"}},{"type":"strong"}]}]},{"type":"mediaSingle","attrs":{"layout":"align-start","width":499,"widthType":"pixel"},"content":[{"type":"media","attrs":{"width":574,"type":"external","url":"https://s3.us-east-2.amazonaws.com/skysync-documentation/Connections/Authenticated+Connections/Connections+-+Create+Connection+-+Box+Service+Account.png","height":1535}}]},{"type":"paragraph"},{"type":"paragraph"},{"type":"table","attrs":{"layout":"default","width":1800.0,"localId":"2de50123-9d27-42d7-a8fb-94d4b9e00b83"},"content":[{"type":"tableRow","content":[{"type":"tableHeader","attrs":{"colspan":1,"rowspan":1,"colwidth":[254.0]},"content":[{"type":"paragraph","content":[{"text":"Field","type":"text","marks":[{"type":"strong"}]}]}]},{"type":"tableHeader","attrs":{"colspan":1,"rowspan":1,"colwidth":[253.0]},"content":[{"type":"paragraph","content":[{"text":"Notes","type":"text","marks":[{"type":"strong"}]}]}]},{"type":"tableHeader","attrs":{"colspan":1,"rowspan":1,"colwidth":[253.0]},"content":[{"type":"paragraph","content":[{"text":"Required","type":"text","marks":[{"type":"strong"}]}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[254.0]},"content":[{"type":"paragraph","content":[{"text":"Display as","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[253.0]},"content":[{"type":"paragraph","content":[{"text":"Enter the display name for the connection. 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When connected as an administrator, the first level of folders will be user names.","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[253.0]},"content":[{"type":"paragraph"}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[254.0]},"content":[{"type":"paragraph"}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[253.0]},"content":[{"type":"paragraph"}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[253.0]},"content":[{"type":"paragraph"}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[254.0]},"content":[{"type":"paragraph","content":[{"text":"Client ID ","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[253.0]},"content":[{"type":"paragraph","content":[{"text":"This value will be provided by your administrator. It can be found in your Box Developers Console or in the boxAppSettings section of ","type":"text"},{"text":"{{public key}}_config.json.","type":"text","marks":[{"type":"em"}]}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[253.0]},"content":[{"type":"paragraph","content":[{"text":"Required","type":"text","marks":[{"type":"textColor","attrs":{"color":"#bf2600"}},{"type":"strong"}]}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[254.0]},"content":[{"type":"paragraph","content":[{"text":"Client Secret ","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[253.0]},"content":[{"type":"paragraph","content":[{"text":"This value will be provided by your administrator. 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","type":"text"}]},{"type":"paragraph","content":[{"text":"The Enterprise ID cannot be used with an Account ID; the options are mutually exclusive.","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[253.0]},"content":[{"type":"paragraph","content":[{"text":"Required if not using an Account ID","type":"text"}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[254.0]},"content":[{"type":"paragraph","content":[{"text":"Account ID ","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[253.0]},"content":[{"type":"paragraph","content":[{"text":"Enter the account ID (user ID) if the connection will impersonate a single account. This field is not required when an Enterprise ID is being used. 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Please consult ","type":"text"},{"text":"Box documentation","type":"text","marks":[{"type":"link","attrs":{"href":"https://community.box.com/t5/How-to-Guides-for-Migrating-and/How-Much-Content-Do-You-Want-To-Migrate-To-Box/ta-p/1883"}}]},{"text":" for further details.","type":"text"}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[254.0]},"content":[{"type":"paragraph","content":[{"text":"User impersonation","type":"text","marks":[{"type":"link","attrs":{"href":"https://dryviq.atlassian.net/wiki/spaces/S4D/pages/615219279"}}]}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[253.0]},"content":[{"type":"paragraph"}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[253.0]},"content":[{"type":"paragraph","content":[{"text":"Box accounts that do not have administrator-level access cannot remove group permissions on files during a job transfer.","type":"text"}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[254.0]},"content":[{"type":"paragraph","content":[{"text":"Metadata map","type":"text","marks":[{"type":"link","attrs":{"href":"https://dryviq.atlassian.net/wiki/spaces/S4D/pages/193528089"}}]}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[253.0]},"content":[{"type":"paragraph"}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[253.0]},"content":[{"type":"paragraph","content":[{"text":"Google document types natively created on Box can be moved and will maintain formatting. However, they will have the native Google file extensions (.gdoc, .gsheet, etc.).","type":"text"}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[254.0]},"content":[{"type":"paragraph","content":[{"text":"Tags map","type":"text","marks":[{"type":"link","attrs":{"href":"https://dryviq.atlassian.net/wiki/spaces/S4D/pages/443482200"}}]}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[253.0]},"content":[{"type":"paragraph"}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[253.0]},"content":[{"type":"paragraph","content":[{"text":"The maximum ","type":"text"},{"text":"tag size","type":"text","marks":[{"type":"link","attrs":{"href":"https://skysync.atlassian.net/wiki/spaces/S4D/pages/443482200/Box+Tags+SharePoint+Enterprise+Keywords"}}]},{"text":" in Box is 255 characters. You can enter more characters than the maximum, but Box will truncate it down to 255 characters.","type":"text"}]}]}]}]},{"type":"heading","attrs":{"level":2},"content":[{"text":"Box Comments","type":"text"}]},{"type":"paragraph","content":[{"text":"DryvIQ does not support transferring Box comments from folders and files. ","type":"text"}]},{"type":"heading","attrs":{"level":2},"content":[{"text":"Box Notes","type":"text"}]},{"type":"paragraph","content":[{"text":"DryvIQ offers the option to convert Box Notes when migrating to other platforms. This option is turned on on the Behaviors page when creating a job by enabling the ","type":"text"},{"text":"Allow Rendition","type":"text","marks":[{"type":"strong"}]},{"text":" toggle. ","type":"text"}]},{"type":"paragraph","content":[{"text":"When enabled, Box Notes will be transferred to other platforms as docx files.","type":"text"}]},{"type":"paragraph","content":[{"text":"When disabled, Box Notes will be transferred in JSON format.","type":"text"}]},{"type":"panel","attrs":{"panelType":"warning"},"content":[{"type":"paragraph","content":[{"text":"Enabling renditions will cause your job to run slower since Box doesn't support native event detection for Box Note files and must crawl to detect changes.","type":"text"}]}]},{"type":"heading","attrs":{"level":3},"content":[{"text":"Supported Box Notes Features","type":"text"}]},{"type":"layoutSection","content":[{"type":"layoutColumn","attrs":{"width":33.33},"content":[{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Heading 1","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Heading 2","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Heading 3","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Body","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Bold","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Italics","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Underline","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Strikethrough","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Font Sizes 9 thru 21","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Text Color","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Text Highlight","type":"text"}]}]}]}]},{"type":"layoutColumn","attrs":{"width":33.33},"content":[{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Alight Left, Center, Right, and Justify","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Checklist","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Bullet list","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Numbered List","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Uploaded image from computer","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Image via Box link","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Table","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Divider Line","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Code Block","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Block Quote","type":"text"}]}]}]}]},{"type":"layoutColumn","attrs":{"width":33.33},"content":[{"type":"paragraph"}]}]},{"type":"heading","attrs":{"level":3},"content":[{"text":"Unsupported Box Notes Features","type":"text"}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Preview image via link. Preview images are not supported when converting Box Notes to .docx files since there is not enough information available for DryvIQ to download the image.","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Call Out","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Table of Contents","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Edits to the .docx file on the destination are not transferred to the original Box Note on the source for sync jobs.","type":"text"}]}]}]},{"type":"heading","attrs":{"level":3},"content":[{"text":"Box Notes to SharePoint Online","type":"text"}]},{"type":"paragraph","content":[{"text":"When transferring Box Notes from Box to ","type":"text"},{"text":"SharePoint Online ","type":"text","marks":[{"type":"strong"}]},{"text":"without the Rendition feature enabled (transferring the Box Notes in .json format), Box Note files will transfer; however, edits to Box Notes will not be picked up, and manual intervention is required. Below is an outline of how Box Notes are handled on the initial and subsequent job runs.","type":"text"}]},{"type":"paragraph"},{"type":"paragraph","content":[{"text":"First Job Run","type":"text","marks":[{"type":"em"}]}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Box Note files transfer to SharePoint Online as expected, preserving the extension.","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"The file version history transferred to the destination reflects every edit that occurred on the Box Note file in the Box source application.","type":"text"}]}]}]},{"type":"paragraph","content":[{"type":"hardBreak"},{"text":"Second Job Run","type":"text","marks":[{"type":"em"}]}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"If changes are made to the Box Note file on the source in between job runs, the new version is not transferred to the destination.","type":"text"},{"type":"hardBreak"}]}]}]},{"type":"paragraph","content":[{"text":"Resolution","type":"text","marks":[{"type":"em"}]}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Perform a soft job reset and run the job again. This will re-evaluate the new edits/versions that occurred on the source Box Note file. (See ","type":"text"},{"text":"Job | Reset Options","type":"text","marks":[{"type":"link","attrs":{"href":"https://dryviq.atlassian.net/wiki/spaces/S4D/pages/515539091"}}]},{"text":" for information on how to reset jobs.)","type":"text"}]}]}]},{"type":"heading","attrs":{"level":2},"content":[{"text":"Box Enterprise Plus","type":"text"}]},{"type":"paragraph","content":[{"text":"Box Enterprise Plus offers a maximum file size upload limit of 32 GB. DryvIQ requests the maximum file size limit from Box; there are no artificial limits placed by DryvIQ. When creating any Box connection, DryvIQ will evaluate the user profile and retrieve the max_upload_size parameter.","type":"text"}]},{"type":"heading","attrs":{"level":2},"content":[{"text":"Character Sanitization","type":"text"}]},{"type":"paragraph","content":[{"text":"DryvIQ will sanitize file names that contain combined Unicode characters by replacing the characters with an underscore (_).","type":"text"}]},{"type":"heading","attrs":{"level":2},"content":[{"text":"Content Created by External Users","type":"text"}]},{"type":"paragraph","content":[{"text":"DryvIQ ","type":"text"},{"text":"will","type":"text","marks":[{"type":"em"}]},{"text":" transfer content created by external users who have been granted edit rights to internal folders. Owner/Author preservation for content created by external users ","type":"text"},{"text":"will not","type":"text","marks":[{"type":"em"}]},{"text":" be preserved as it is not supported by the platforms. DryvIQ will default to the transfer account to populate the \"CreatedBy\" field on the destination.","type":"text"}]},{"type":"heading","attrs":{"level":2},"content":[{"text":"Externally Shared Content Box to Google","type":"text"}]},{"type":"paragraph","content":[{"text":"Externally shared content will migrate from Box to Google. The external users will receive an email notification from Google indicating that content has been shared with them. On the Google platform, you can see the permissions applied to the external collaborator under “Manage Access.” ","type":"text"}]},{"type":"heading","attrs":{"level":2},"content":[{"text":"File Size Limits","type":"text"}]},{"type":"paragraph","content":[{"text":"The maximum file size limit for uploads to Box can be between 250 MB to 150 GB depending on your Box account. There is no maximum file size limit coded with DryvIQ. Instead, DryvIQ will evaluate the user profile and retrieve the max_upload_size parameter when the Box connection is created. DryvIQ will respect the limit provided as the maximum file size for this connection. See Box's ","type":"text"},{"text":"Understand the Maximum File Size You Can Upload to Box","type":"text","marks":[{"type":"em"},{"type":"link","attrs":{"href":"https://support.box.com/hc/en-us/articles/360043697314-Understand-the-Maximum-File-Size-You-Can-Upload-to-Box"}}]},{"text":" support document for more information. ","type":"text"}]},{"type":"heading","attrs":{"level":2},"content":[{"text":"Folder Size Limits","type":"text"}]},{"type":"paragraph","content":[{"text":"Box limits folder contents to 15,000 files but recommends no more than 10,000 files to ensure performance. DryvIQ follows the 10,000 file limit per folder. If a folder has more than 10,000 items, DryvIQ will flag it with the error, “","type":"text"},{"text":"The path exceeds the maximum number of 10,000 children","type":"text","marks":[{"type":"em"}]},{"text":".” Refer to the Box Support forum for more information about ","type":"text"},{"text":"Box subfolder limits","type":"text","marks":[{"type":"link","attrs":{"href":"https://support.box.com/hc/en-us/community/posts/360052296953-Subfolder-limit"}}]},{"text":". ","type":"text"}]},{"type":"heading","attrs":{"level":2},"content":[{"text":"Group Maps","type":"text"}]},{"type":"paragraph","content":[{"text":"When creating a group map where Box is the destination, you must provide the Box ID for the map to work.","type":"text"}]},{"type":"heading","attrs":{"level":2},"content":[{"text":"Invalid Characters and Spaces","type":"text"}]},{"type":"paragraph","content":[{"text":"DryvIQ verifies file and folder names to identify unsupported characters based on the platform. It then replaces invalid characters with an underscore (_) so the files and folders can be transferred. ","type":"text"}]},{"type":"paragraph","content":[{"text":"The logic includes leading and trailing spaces in file and folder names. DryvIQ replaces the space rather than trimming it because trimming the space could cause duplicate file names. Adding the underscore ensures the name remains unique.","type":"text"}]},{"type":"paragraph","content":[{"text":"Emoji characters in file/folder names will be replaced with an underscore.","type":"text"}]},{"type":"heading","attrs":{"level":2},"content":[{"text":"Link Format for Link Remediation","type":"text"}]},{"type":"paragraph","content":[{"text":"When remediating links from Box, only links in the following format are supported:","type":"text"},{"type":"hardBreak"},{"text":">.app.box.com/file/","type":"text"},{"type":"hardBreak"},{"text":">.app.box.com/folder/","type":"text"},{"type":"hardBreak"},{"text":">.app.box.com/integrations/officeonline/openOfficeOnline?fileId=&sharedAccessCode=","type":"text"}]},{"type":"heading","attrs":{"level":2},"content":[{"text":"Owner Permissions","type":"text"}]},{"type":"paragraph","content":[{"text":"DryvIQ doesn’t expose owner permissions when migrating from Box. When the account running the job is the owner of the content but the user map between that account and the destination account doesn’t match, DryvIQ won’t grant privileges to the audit trail creator, so the owner will not be able to access the content.","type":"text"}]},{"type":"heading","attrs":{"level":2},"content":[{"text":"Path Lengths","type":"text"}]},{"type":"paragraph","content":[{"text":"Box does not impose restrictions for the total path length.","type":"text"}]},{"type":"paragraph","content":[{"text":"Segment path lengths are limited to 255 characters. Segments are delimited by a forward slash (/). For example, /.","type":"text"}]},{"type":"heading","attrs":{"level":2},"content":[{"text":"Shared Links","type":"text"}]},{"type":"paragraph","content":[{"text":"When transferring from Box, DryvIQ will filter out links shared with specific users and log an entry in the audit log that the shared links were not preserved due to the global sharing policy.","type":"text"}]},{"type":"heading","attrs":{"level":2},"content":[{"text":"Server Time","type":"text"}]},{"type":"paragraph","content":[{"text":"When installing DryvIQ, you must ensure the time on the server running DryvIQ is set to the same time as the Box platform or, preferably, a minute or two behind. The Box platform uses UNIX time; you can find the UNIX timestamp by visiting ","type":"text"},{"type":"inlineCard","attrs":{"url":"https://www.unixtimestamp.com/"}},{"text":". (Enter the current time of the DryvIQ server on this site to get the UNIX time of Box and the application server. (Refer to the image below.)","type":"text"}]},{"type":"panel","attrs":{"panelType":"warning"},"content":[{"type":"paragraph","content":[{"text":"Your Box connection from DryvIQ will fail to make a successful connection if the DryvIQ server time is ahead of the Box platform time because the access token will expire by the time it is returned from Box.","type":"text"}]}]},{"type":"paragraph"},{"type":"paragraph","content":[{"text":"TimeStamp Converter","type":"text","marks":[{"type":"strong"}]}]},{"type":"mediaSingle","attrs":{"layout":"align-start","width":1353,"widthType":"pixel"},"content":[{"type":"media","attrs":{"width":1353,"type":"external","url":"https://skysync-documentation.s3.us-east-2.amazonaws.com/Install/UNIXConverter.jpg","height":664}}]},{"type":"paragraph"},{"type":"rule"},{"type":"heading","attrs":{"level":1},"content":[{"text":"Create Connection | REST API","type":"text"}]},{"type":"heading","attrs":{"level":2},"content":[{"text":"Box (Service Account) Connection | Scoped to Access All Users (enterprise_id)","type":"text"}]},{"type":"paragraph","content":[{"text":"Use the Enterprise ID to list content for all users on your connection root. Box Service Account connections require Administrator privileges to use the ","type":"text"},{"text":"impersonation","type":"text","marks":[{"type":"link","attrs":{"href":"https://dryviq.atlassian.net/wiki/spaces/S4D/pages/615219279"}}]},{"text":" feature. Co-administrators do not have the required permissions to perform impersonation.","type":"text"},{"type":"hardBreak"}]},{"type":"codeBlock","content":[{"text":"POST {{url}}v1/connections/\n\n{\n \"name\": \"Box Service Account (Access All Users)\",\n \"platform\":{\n \"id\":\"box-service\"\n },\n \"auth\":{\n \"private_key\":\"-----BEGIN ENCRYPTED PRIVATE KEY-----\\#########----END ENCRYPTED PRIVATE KEY-----\\n\",\n \"password\":\"{{passphrase}}\",\n \"client_id\":\"{{clientID}}\",\n \"client_secret\":\"{{clientSecret}}\",\n \"public_key_id\":\"{{publicKeyID}}\",\n \"enterprise_id\": \"{{enterpriseID}},\"\n\t\t\"delete_behavior\": \"permanent\"\n }\n}","type":"text"}]},{"type":"paragraph"},{"type":"heading","attrs":{"level":2},"content":[{"text":"Box (Service Account) Connection | Single Account Impersonation (user_id)","type":"text"}]},{"type":"paragraph","content":[{"text":"Use the ","type":"text"},{"text":"user_id","type":"text","marks":[{"type":"strong"}]},{"text":" to impersonate a single account.","type":"text"}]},{"type":"codeBlock","content":[{"text":"POST {{url}}v1/connections/\n\n{\n \"name\": \"Box Service Account (UserName)\",\n \"platform\":{\n \"id\":\"box-service\"\n },\n \"auth\":{\n \"private_key\":\"-----BEGIN ENCRYPTED PRIVATE KEY-----\\#########----END ENCRYPTED PRIVATE KEY-----\\n\",\n \"password\":\"{{passphrase}}\",\n \"client_id\":\"{{clientID}}\",\n \"client_secret\":\"{{clientSecret}}\",\n \"public_key_id\":\"{{publicKeyID}}\",\n \"user_id\": \"{{userID}},\"\n\t\t\"delete_behavior\": \"permanent\"\n }\n}","type":"text"}]},{"type":"paragraph"},{"type":"heading","attrs":{"level":3},"content":[{"text":"Path Example: Box Service Account Connection","type":"text"}]},{"type":"paragraph","content":[{"text":"The path should include impersonation. Box Service Account connections require Administrator privileges to use the impersonation feature. Co-administrators do not have the required permissions to perform impersonation.","type":"text"}]},{"type":"codeBlock","content":[{"text":"{\n \"name\":\"Simple Job\",\n \"kind\": \"transfer\",\n \"transfer\": {\n \"transfer_type\": \"copy\",\n \"source\": {\n \"connection\": { \"id\": \"{{BoxServiceAccount_connection_sourceID}}\" },\n\t\t\t\"impersonate_as\": { \"email\": \"user@company.com\" },\n \"target\": {\n \"path\": \"/sourceFolder\"\n }\n },\n \"destination\": {\n \"connection\": { \"id\": \"{{OneDriveForBusiness_connection_destinationID}}\" },\n \"target\": {\n \"path\": \"/Documents/destinationFolder\"\n }\n },\n \"simulation_mode\": false\n },\n \"schedule\": {\n \"mode\": \"manual\"\n },\n \"stop_policy\": {\n \"on_success\": 5,\n \"on_failure\": 5,\n \"on_execute\": 25\n },\n \"category\": {\n \"name\": \"Report {Name}\"\n }\n}","type":"text"}]},{"type":"paragraph"},{"type":"heading","attrs":{"level":1},"content":[{"text":"Related","type":"text"}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Box Service Accounts | How to Create","type":"text","marks":[{"type":"link","attrs":{"href":"http://skysync.atlassian.net/wiki/spaces/S4D/pages/647758672/Box+Service+Accounts+%7C+How+to+Create"}}]}]}]}]},{"type":"paragraph","content":[{"type":"hardBreak"}]},{"type":"paragraph","content":[{"type":"hardBreak"}]},{"type":"paragraph","content":[{"type":"hardBreak"}]},{"type":"paragraph","content":[{"type":"hardBreak"}]},{"type":"paragraph","content":[{"type":"hardBreak"}]}],"version":1}