Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

...

  1. Right-click on the installer and select Properties.

  2. Select Unblock.

  3. Select Apply to apply the changes.

  4. Click OK to close the modal.  

    Image RemovedImage Added

Installing DryvIQ

  1. Right-click on the installer and select Run as administrator.

    Image RemovedImage Added

  2. Select Yes if prompted to confirm you want to allow the app to make changes to the device. 

  3. You will see "Welcome to the DryvIQ Setup Wizard." Select Next to begin the installation.

    Image RemovedImage Added

  4. Specify Installation and Configuration directories. DryvIQ recommends you use the default settings, but you can specify a different directories if preferred.

  5. Select Next to continue.

    Image RemovedImage Added

  6. Configure the Windows Service account that should be used to run the DryvIQ service and select Next
    The installer defaults to a user named "skysync" with a randomly-generated password. If you plan to re-use this account, We recommend entering your own password.
    If you already have an account to run the service, you may enter the account information here. 

    Image RemovedImage Added


    If the entered user does not exist, it will be created as a local Windows account. When prompted, you must select Yes to create the user.

    Image RemovedImage Added

  7. Select Next to confirm you are ready to begin the installation.

    Image RemovedImage Added

  8. The installation will begin and may take several minutes to complete.

    Image RemovedImage Added

  9. You will see "Completing the DryvIQ Setup Wizard" when the installation finishes. 

  10. Ensure Launch DryvIQ is selected and select Finish.

    Image RemovedImage Added

  11. A new browser window will launch with the configuration wizard. If your browser doesn't immediately load to this screen, the DryvIQ service might still be starting. Your browser will continue to check until the website is started. Select Get Started.

  12. You will see a screen that explains the configuration you will need to complete and that the DryvIQ service will be restarted multiple times during the configuration process. Select Continue to begin.

  13. First, you will configure your database. Select Use default database.
    If you will be using Microsoft SQL Server, refer to Configure Microsoft SQL Server for instructions on how to configure the database.
    If you will be using a hosted PostgreSQL database, refer to Configure Hosted PostgreSQL Database for instructions on how to configure the database.

  14. The database information displays for review. Select Create database to continue.

  15. DryvIQ will begin configuring the database. When it is done, you will be prompted to restart the DryvIQ service. Select Restart.

  16. Next, you need to validate your license. Select Get started to begin.

    Anchor
    Installation-Step-16
    Installation-Step-16

  17. Enter your license key and select Activate.

  18. You will see a green “License Activated” message indicating the license was activated successfully. Select Next to continue. (If you receive an error, refer to the DryvIQ Platform Installation Troubleshooting for possible causes.)

  19. Read the end-user license agreement and select Accept.

  20. Next, you need to create the administrator account for the application. Select Get Started to begin.

  21. Enter the information you want to use for the administrator account. Note that only the Username and Password fields are required.

  22. Select Next to continue.

  23. Review the information. You can select Edit to return to the previous screen to edit the administrator account information. Otherwise, select Create to create the account.

  24. You are prompted a final time to restart the DryvIQ service. Select Restart and launch.

  25. When the service finishes restarting, the DryvIQ Platform launches.  

  26. Enter the credentials you used to create the administrator account to log in to the application and complete additional setup.

...