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An account or group map provides the ability to explicitly map a specific user from one platform to another.  These are exceptions to the automatic account or group mapping policies specified.  Account or group map exceptions can be defined during the creation of the map or can be imported from a comma-separated values (CSV) file.  


Importing a Mapping File


If you receive an error when importing a CSV file, the file does not meet the expected format. You will need to edit the file before attempting to import it again. Please see Account Map / Group Map | CSV File Guidelines for map templates and sample downloads.