Enable Capture



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Overview

DryvIQ includes an embedded version of Fiddler called FiddlerCore that allows for the gathering of Fiddler traces for investigating issues. The Trace Capture feature allows you to turn on FiddlerCore to gather the required information needed to provide to DryvIQ Professional Service or Customer Support when attempting to troubleshoot problems with DryvIQ jobs. The Fiddler traces will be captured in the DryvIQ job logs located in C:\ProgramData\SkySync\v4\Logs.





Tracing should only be enabled to collect traffic logs and should be disabled as soon as the logs have been created. Leaving tracing enabled will result in performance issues with your computer.

Enabling the Trace Capture

  1. Select Settings.

  2. Select Performance.

  3. Under Enable Capture, select the toggle on the right side of the screen. The toggle will turn green and display a check mark to indicate it has been enabled.

Disabling the Trace Capture

  1. Select Settings.

  2. Select Performance.

  3. Under Enable Capture, select the toggle on the right side of the screen. The toggle will turn gray and display an x to indicate it has been disabled.



 

 

DryvIQ Migrate Version: 5.6.1.4136
Release Date: February 9, 2024